Pretty much anything you can put in a box! As long as it’s not illegal, dangerous or perishable, we can probably store it. Our terms and conditions have the full list of exclusions.

Boxman boxes are made of polypropylene (a kind of plastic). They’re super tough, waterproof, and, because there’s no assembly required, they’re convenient, too. When you’re done, we take away the empty boxes and clean them for reuse – so you’re not left with a stack of boxes to dispose of, and we keep the planet happy.


Boxman boxes hold 70 litres. No, that doesn’t mean much to us either, so take a look at these pictures to get a better idea.

Our employees move a lot of boxes each day so, to protect their backs, we ask you to limit each box to a maximum of 25kg – and a little less would be ideal. Our boxes are quite big, so if you were to cram them with books, they’d get pretty heavy. If you split heavier items over multiple boxes, and mix them with lighter items like clothes and bedding, then you’ll be doing our backs a favour!

We provide you with two tamper-evident security seals for each box. Just pop them in when you finish packing.

It depends. Generally speaking, if one person can carry it, we can store it. The absolute maximum size is two metres long and 25 kg in weight. So we can’t take anything really big (like large furniture items, for example), but we can manage suitcases, golf clubs, skis and snowboards and things like that. For anything else, contact us and we’ll let you know if we can help.

Yes – suitcases are a really popular option, and you can use them in place of a Boxman box, if you prefer. Any size suitcase costs the same as a box.

Yes you can but we prefer that you use ours. After all, they are freely delivered to your door within a few hours. Boxman boxes are sturdy, so they don’t get squashed in transit, and they’re waterproof, which is really important when loading the van in London! If you really want to use your own, it's best to check with us that they're suitable. They should be of good quality and fully sealed. Book them in as an oversized item when ordering. Click here for more information, or feel free to contact us directly.

Your storage contract only starts from the day we collect your boxes, so you don’t begin paying until then. However, if you take longer than two weeks to pack, then we will backdate the storage contract to the day we delivered your boxes – so get packing!

You can pay with any major credit or debit card. When you order your boxes, your card is authorised but not charged. An automatic payment is taken when your storage contract begins, and then once on the same date each month until you retrieve your boxes.

It won’t cost you a thing, and we even recommend you order some extra, just in case. When the driver collects your filled boxes for storage, just hand back any empty boxes you don’t use at the same time. We only charge for the boxes you actually store.

We ask that, once you receive empty boxes for packing or your full box back from storage, you pack or unpack within two weeks. This is so we can keep using the best quality boxes and keep the cost down for you. Once the two-week period is up, we’ll need to start or continue your storage subscription from the date you received the box. But don’t worry too much – we’ll never charge more than £25 for an un-stored box. After that, the boxes are yours to keep.

Boxes are supplied for free on the condition that you store with Boxman. We don’t charge anything to your card until we either collect the boxes for storage, you return them all empty, or you keep them for more than two weeks.

Retrievals cost £5 per box to anywhere within the M25. If you’d like your boxes sent anywhere else in the world, contact us for a quote.

Yes! All your boxes are automatically insured up to £100, both in storage and in transit. If you want more insurance for a specific box, you can add it when booking your collection. It costs £1.50 per month for £250 of cover, £2.50 per month for £500 cover and £5 per month for £1,000 cover. Please note: we don’t look in your box, so we can only cover items you identify via your dashboard when you store it. For higher value items, it’s best if you also upload a photo of the item in the box to show the insurance company.

We provide boxes, delivery and collection free for Boxman storage customers. If you don’t store the boxes, we charge a £5 per box per month rental fee, and a £5 per box collection fee.

Yes, you can. After you’ve had the boxes for two weeks, we automatically start your rental contract. It’s the same price as storage – £5 per box per month for as long as you’ve had the box. Once you’ve paid £25 per box (so, after five months), the box is yours to keep. Otherwise, when you’re finished with the box, we’ll come and collect it for a £5 per box collection fee.

You can ask to have your boxes delivered back to you at any time during the month, but a full month’s storage will be payable for partial months. Payment is taken monthly in advance, so this means that if you retrieve a box after your monthly payment date, there is no refund for the remainder of the month.

If you give us at least two hours’ notice before we deliver your boxes, you can cancel without any charge. At this point, your credit card has only been authorised, so there’s nothing to refund. If you cancel within two hours of delivery, we may need to charge £25 if a driver is already on their way to you. Unfortunately, we can’t cancel your order once the boxes have been delivered, and you will need to either ask us to collect the boxes or keep the boxes.